General

Usage
Product
Relations
Charity

 

Usage
Will YLLO products stain my skin?

You’ve probably heard that turmeric stains. And yes—if you covered your face solely with turmeric from your pantry, it would. That’s why we’ve formulated YLLO with just the right amount of turmeric—enough to treat your skin to all its benefits, but not enough to stain that pretty face*. We use amazing organic turmeric, meaning it doesn't contain any added dyes. Our other ingredients work together to counteract turmeric’s natural staining properties, giving you a no-hassle rinse.

* Not all skin types are the same. If any yellow does remain, simply follow up your water rinse with a gentle cleanser and it’ll slide right off.

    After rinsing my skin, there's still some yellow left over. What now?

    If you have trouble removing all colour with water alone, you can finish up your routine with some coconut oil, castor oil, or your favourite cleanser. Using a cotton ball, gently wipe to remove the leftover colour. Although YLLO will never permanently stain your skin, it can leave colour on your towels. Be sure to use a dark towel (or paper towel if you own expensive towels) to pat your skin dry after rinsing in case any residue remains.

    My fingernails are yellow! How can I remove the colour?

    If your fingernails become yellow from applying any of our face products, you can easily remove the colour with a mixture of baking soda and lemon juice. Nails can react a bit differently with turmeric, so if you've just got a fresh mani, try applying our scrub with a brush instead.

    How long until I see results?

    When used regularly 2-3x a week, you should expect to see noticeable results in about a month or two. Everyone is different though, so be patient! It'll be worth it.

    I'm pregnant. Can I still use YLLO products?

    The nice thing about YLLO is that it's 100% natural and free of preservatives, parabens, or other nasty chemicals. However, with a baby on the way, we always recommend you consult your doctor before introducing anything new to your skin regime.

    I'm not satisfied my purchase. Can I get a refund?

    Totally. If you're not happy with how things are going or your skin just isn't loving our ingredients, just let us at hello@yllobeauty.com and we'll fully refund your purchase.

     

    Product
    How should I store YLLO?

    Store your YLLO products in a dry place at room temperature. For our Turmeric Face Scrub in particular, if left in a cold environment, our coconut oil may harden a little. Don't worry though—if any hardening does happen, it doesn't mean YLLO is any less effective. Just massage the scrub apart with your fingers or crush with a spoon before you mix in your liquid.

    Why do most YLLO products come in powdered form?

    There are a few reasons why we sell our products as a powder:

    1. There's no need for preservatives or harmful chemicals (always a win).
    2. There's a muuuuuch longer shelf life. You can keep using our products for up to two years without worrying about ingredients going bad or losing their amazing benefits.
    3. You can activate our the mixtures with your liquid of choice for added benefits. Instead of water, try using yogurt, milk, honey, rosewater, green tea, or apple cider vinegar.
    Do you use any preservatives?

    We don't use any chemicals in our products. Our vitamin E acts a powerful natural preservative. Pretty cool, right?

    Is YLLO vegan?

    Totally! We don't use any animal products. Just nature and all its beauty. 

    Do you test on animals?

    Never, ever.

     

    Relations
    I want to sell your scrub in my retail store. Do you wholesale?

    We are always open to learn more about your store and why you want to stock YLLO. Email us at hello@yllobeauty.com to start chatting with us.

    Do you send out samples?

    Sorry, we don't send out samples at this time. However, we do offer full refunds if you aren't satisfied with our product. So order away—you have nothing to lose!

    I still can't find the answer to my question.

    Send us an email to hello@yllobeauty.com and we'll get back to you within 48 hours. Promise!

     

    Charity
    Is YLLO affiliated with a charity?

    Yes! We support Girls Not Brides member organizations across the world. Visit Girls Not Brides to read about all the wonderful, world-changing goals that they’ve set out to tackle and how you can get involved.

    How does my purchase help?

    We donate 10% of all profits to Girls Not Brides member organizations across the world.

    How can I stay up-to-date with projects that YLLO has helped?

    We send regular updates via our mailing list. Click 'Subscribe' in the top right corner of our website.